Thieves make the trade lose billions every year.

What do I do, when I see somebody steal something in my store?

Should I confront the thief myself, or rather inform somebody?

Am I allowed to check the bags of clients myself?

What do I do if they refuse?

What happens if I was wrong?

Do I have to be afraid of the consequences?

Out of uncertainty and ignorance, most employees in retail sales look away rather than actively help to prevent theft. Without attentive staff, all technical and organisational measures in theft prevention are worth nothing.

In our workshop, all important points will be discussed and shown in live action.